FAQs

Can I change my shipping address?

We cannot change your shipping address after your item is ordered as processing begins immediately.

How long will it take to fulfill and ship my order to me?

Order fulfillment and shipping normally takes just 2-7 business days. While we make every effort to ship all orders within 7 days, processing delays outside of our control may occur and unfortunately, we cannot make guarantees on shipping dates. 

Can you ship outside the continental U.S.?

At this time shipping is limited to the continental USA.

Can I change the color or add to my order?

All orders are final sale once submitted and may not be changed, cancelled or updated. 

Can we refund or exchange orders?

No refunds or exchanges as items are produced on demand in the size and colour selected, therefore we cannot restock this item.

The item I received is defective, what do I do? 

Please fill out the form on the contact page.